Effective Date: 1st March 2025
1.Introduction
Welcome to Sizzle! Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Sizzle app and visit the Sizzle website. By using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please do not use our services.
2.Information We Collect
We only collect the data necessary to provide you with a smooth and secure experience when using Sizzle.
a. User-Provided Data
Recipes & Favourites: Any recipes you add, modify, or mark as favourites are stored in your personal iCloud account.
Support Requests: If you contact us for support, we may collect information about your issue to assist you.
b. Automatically Collected Data
Usage Data (via Matomo Analytics): We collect anonymous analytics data to understand how users interact with both the app and our website.
Device Information: We may collect details such as your operating system version and browser type to ensure compatibility and improve your experience.
Crash Reports: If the app crashes, we may collect diagnostic information to fix bugs and improve stability.
Cookies & Website Data: When you visit our website, we may use cookies and similar technologies to enhance your browsing experience and gather anonymous usage data. You can control your cookie settings via your browser.
3.Cloud Sync & Storage
iCloud Integration: Your recipes and related data are stored in your iCloud account, ensuring that only you have access to your information across devices.
4.Data Analytics (Matomo Self-Hosted)
We use Matomo Analytics, a self-hosted analytics platform, to collect anonymous usage data from both our app and website.
Matomo helps us understand how users interact with our services to improve features.
All data is stored on our own servers and is not shared with third parties.
No personally identifiable information is tracked.
5.Data Sharing & Third-Party Services
We do not sell or share your data. Your information is only shared in the following cases:
iCloud: Your recipes and data are synced using Apple’s iCloud services, to which we do not have access.
Legal Requirements: If required by law, we may disclose information to comply with legal obligations.
6.Data Security
We take reasonable measures to protect your information from unauthorised access or misuse. However, since your data is stored in your iCloud account and through website cookies managed by your browser, the security of your data is also dependent on Apple’s policies and your own security settings.
7.Your Choices & Rights
Managing Your Data: You can edit or delete recipes at any time within the app.
Cookie Preferences: When using our website, you can manage your cookie preferences via your browser settings.
Disabling iCloud Sync: If you do not want your recipes stored in iCloud, you can disable iCloud for Sizzle in your device settings.
8.Children’s Privacy
Sizzle is not intended for children under 13, and we do not knowingly collect personal data from children.
9.GDPR & Your Rights
As a UK-based service, Sizzle complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
a. Legal Basis for Processing
We collect and process data based on the following legal grounds:
Legitimate Interest: Storing your recipes and app settings in iCloud and collecting anonymous usage data ensures proper service functionality.
Consent: We use self-hosted Matomo analytics and cookies on our website to improve Sizzle. You can opt out where applicable.
b. Your Rights Under GDPR
If you are in the UK or the EU, you have the following rights regarding your personal data:
Right to Access: You can request a copy of the data we collect.
Right to Rectification: You can request correction of incorrect or incomplete data.
Right to Erasure (“Right to Be Forgotten”): You can request that we delete your personal data.
Right to Restrict Processing: You can ask us to limit how we use your data.
Right to Object: You can object to our use of analytics tracking or cookie data.
Right to Data Portability: If applicable, you can request a copy of your data in a structured format.
c. How to Exercise Your Rights
To request access, correction, or deletion of your data, please contact us at:
Email: privacy@sizzle-app.com
We will respond within one month, as required by GDPR regulations.
12. In-App Subscriptions & Billing
Sizzle offers optional premium features through in-app subscriptions. Here's how we handle subscriptions and billing:
Free Trial: New users receive a free 7-day trial with full access to premium features. No payment is required during this period.
Subscription Handling: All subscriptions are managed securely through your Apple ID. We do not collect or store your payment information.
Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.
Canceling a Subscription: You can manage or cancel your subscription at any time via your device’s Settings > Apple ID > Subscriptions.
End of Trial: If no subscription is activated after the trial, access to premium features will end automatically. No charges will be applied unless you subscribe.
Refunds: Refunds are handled directly by Apple. Sizzle does not issue refunds for in-app purchases.
10.Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page.
11.Contact Us
If you have any questions about this Privacy Policy, please contact us:
Sizzle Support
Email: privacy@sizzle-app.com
Website: https://www.sizzle-app.com
Please note that this Privacy Policy is provided for informational purposes only. It is recommended that you consult with a legal professional to ensure your privacy practices comply with all applicable laws and regulations.